M2/IRIS USB connection and I CANNOT change the port

[jswantek]

I have an M2 and IRIS USB. I installed the software and got a COM Port error, as many others did. Went into my device manager, and NONE of my USB ports have COM or LPT numbers assigned to them. In fact, there's no such heading as Ports, at all, in there.

I'm running WinXP SP3, IRIS v2.3 software. Can anyone give me any ideas or suggestions, or am I just going to have to put the whole setup on eBay?

 

[jswantek]

Still waiting for a reply on this from the Mares guys. Really, really, really could use some assistance here.

 

[Phil Mintz]

Hi,

The best spot for technical help is our software site. Please log your issue here.

Software Mares Support

Regards,

Phil

 

[jswantek]

Did that Phil, the response I got was "acquire a usb-to-serial adaptor". The part where I DO NOT have any serial ports on my laptop seems to be overlooked by everyone. I do not have COM or LPT ports on my computer, only USB ports.

Why does Mares have to make this so complicated? My dive buddy has a computer from another manufacturer, and all he has to do is put it in front of his IR port on his laptop and BING, it starts downloading. Can't Mares make it as simple as that???

 

[elbicho]

I have a Mares M2 and the I.R.I.S. interface but can't connect to the laptop.
I keep getting an error;

[M.DM.DP]
Error Detail
L = '0' - Error n.[o]-
DJ = '0'
DP = '51'
I = '0'
AP = '0'
UP = '30000'

Is anyone getting this same error?
And what is the solution.

My Laptop also has no serial ports. Just USB Ports.
This interface is a USB interface why would it need a serial port?

 

[NCadiver]

You may need to create a generic comport on your system.