sharky60
Contributor
My wife and I had made several purcheses at ScubaToys before our recent trip to Cozumel, one of which was a new Atomic low profile mask. the mask comes in 2 sizes and apparently the sales guy had given her the larger size by mistake.
a fact we did not discover until we were in Cozumel, so she had to rent from the dive shop all week, which was no big deal she had done that he year before when her old mask gave out on her.
In the mean time, just a couple of days after getting back from Coz, one of the electrical contractors I work with GAVE me a vertually new Sea Vision mask, stating that he didn't need it anymore.
A practically brand new mask that sold in 2003 for $100 according to the price tag still attached to the hard shell case. sweet!
The mask fits Lore perfectly, so now we have a delimea, we have a brand new mask that doesnt fit, that we purchased over a month ago, that we dont need anymore.
I was worried that ScubaToys would only do an exchange for the correct size because of the time that had passed, but I was wrong.
They couldnt have been nicer about it. We showed them the mask didnt fit her and explained she now didnt need a mask and when asked, without hesitation, he said we could exchange it for other merchandise.
The hose on my 25+ year old Conshelf XIV regulator was starting to split at the first stage end so I needed to get that replaced, which they did on the spot, and we wanted to get a reel for the safety sausage. Lore found a T-shirt she liked and the owner rang it all up.
The price of the reel and the replacement of the regulator hose came to just .94 shy of the cost of the mask.
Ill throw the t-shirt in for 94 cents and well call it even, hows that? he said. Its a deal I agreed.
On the way out we definatly agreed ScubaToys.com is our LDS.
a fact we did not discover until we were in Cozumel, so she had to rent from the dive shop all week, which was no big deal she had done that he year before when her old mask gave out on her.
In the mean time, just a couple of days after getting back from Coz, one of the electrical contractors I work with GAVE me a vertually new Sea Vision mask, stating that he didn't need it anymore.
A practically brand new mask that sold in 2003 for $100 according to the price tag still attached to the hard shell case. sweet!
The mask fits Lore perfectly, so now we have a delimea, we have a brand new mask that doesnt fit, that we purchased over a month ago, that we dont need anymore.
I was worried that ScubaToys would only do an exchange for the correct size because of the time that had passed, but I was wrong.
They couldnt have been nicer about it. We showed them the mask didnt fit her and explained she now didnt need a mask and when asked, without hesitation, he said we could exchange it for other merchandise.
The hose on my 25+ year old Conshelf XIV regulator was starting to split at the first stage end so I needed to get that replaced, which they did on the spot, and we wanted to get a reel for the safety sausage. Lore found a T-shirt she liked and the owner rang it all up.
The price of the reel and the replacement of the regulator hose came to just .94 shy of the cost of the mask.
Ill throw the t-shirt in for 94 cents and well call it even, hows that? he said. Its a deal I agreed.
On the way out we definatly agreed ScubaToys.com is our LDS.
