Jean- Quick Repair Needed Please

[jdcpa]

Jean:

I have a problem, too long to describe here, but basically one of my 50D housings does not allow the camera to sync on AV to 1/250.

We return from Little Cayman on November 30 and return to Little Cayman on December 22.

Any chance I can get it repaired in time, assuming two or three days shipping each way?

Sorry, my email is not working at the moment.

Thanks for your assistance, you guys have always been great to work with.

JD

 

[Ikelite Staff]

Sorry to hear of the problem JD. Get the questionable products out to us right away along with a letter stating your full contact information AND TRIP DATE inside of the box and there should be no problem returning it in time. We cover ground shipping on warranty repairs if allowed adequate time to complete them. If express return shipment is required to get it back in time then freight charges are billable. Send to:

Ikelite Repair Dept.
50 W 33rd St
Indianapolis, IN 46208
317-923-4523
ikelite@ikelite.com

Regards,
Jean / Ikelite
IKELITE Underwater Systems

 

[jdcpa]

Jean:

You are amazing!!

I will do as you requested.

Thanks again.

JD