Instructor makes all the difference

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Shoals

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Messages
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Location
Alabama
# of dives
0 - 24
My wife and I spent the past week in St. John USVI for a well deserved rest from the kids and to obtain our Open Water Certifications. We scheduled our classes with Cruz Bay Watersports and used PADI e-learning for the bookwork before arriving. The morning of our first confined dives we were excited, well, I was excited, my wife was terrified. She is very "Type A". In fact, she may be a Type above that (A+?).

We met our intructor, Amy, who wasted no time going over basic rules, equipment, and getting us suited up and into the pool. As we started practicing basic skills my wife just lost it. She felt overwhelmed and worried about everything at once. In tears she turned to me and said "I can't do this! You're on your own!". Amy simply said, "let's take a swim". With that, she held my wife's hand and we just swam under the water - "swim and breath" she would say. There were many times during the week when we would have a "swim and breath" moment. Amy demonstrated tremendous patience and never quit smiling. Her knowledge base was solid and her commitment to us and our safety was certain. This class was no gimme. Many times we repeated and repeated and repeated a skill until everyone involved was satisfied with the result. The option of quitting was never offered - only improving.

I was awestruck during our last open water dive as we were swimming around a reef looking at different critters, to see my wife, swimming around as if she had been diving for years. The very same woman who in tears was calling it quits in a 3 foot swimming pool was smiling around her regulator as she poked at a lobster hiding in the reef at 30 feet.

My hat is off to all of the dedicated instructors who, like Amy, go beyond what is required and do what is necessary. Thanks to a tremendous instructor, I still have a dive buddy.
 
What a lovely story! It's heartwarming to hear someone speak of their instructor in that way; I hope that, from time to time, our students say things like that of us.
 
Congratulations on earning your certifications are due to you and your wife (your wife especially). And congratulations to Amy for recognizing exactly what sort of thing would reassure and calm your wife so that she could collect herself and move forward. Did you know, Shoals, that PADI has a mechanism for submitting your story of an outstanding instructor for publication in our professional journal? I would encourage you to do that, if you haven't already. Amy deserve it!
 
Congratulations on your certifications.

I have the benefit of assisting with 6 different instructors. Fortunately our shop will add instructors for every 4 people in the class, keeping the working groups at no more than 4 on one, then usually adding a DiveCon or two, so individuals who are having issues can be worked with one on one and put back into the class. I've seen our instructors take a large chunk of class time to work one on one with a student that is having issues, and often offering to stay late or meet up early the next session to get them more comfortable. Some often take a week or two off and join another class later. Our main limiting factor is the amount of time we have reserved at a local college's pool.

My point is, personal attention is the most effective method I have observed to assist students in getting past their fears and problems. And I have seen more A type personalities have issues than others (subject for another thread?). All of our Instructors that I have worked with have very different teaching styles, but they are all effective in their own way. This is opposed to several dive site where we do our OW work, where I see 15-20 students in a class with an Instructor and a couple of Dive Cons.

My hat off to Amy for taking the time to help you be a success. We need more Instructors like her.
 

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