Ikelite chart port error ?

[laurentsbh]

dears,

bought a Sigma 24mm, f/1.4 DG HSM Art lens + the 5503.50 port, which should be the one (unless I've made a mistake somewhere) according to the Ikelite's port finder

.

But I simply can not fit the lens into the port...or the port around the lens...

Stucked with a long time planned photoshoot and an unusable setup,
any help will be deeply appreciated

thanks

 

[laurentsbh]

Dear Mr. Ikelite,

urgent help is needed, and very much welcome.
I've ordered this setup according to the Ikelite port finder.

obviously there is a mistake somewhere, either from me, or from the official port finder.
I need to honor my commitment, ASAP,
I don't know what port fits that lens. (and what to do now with this useless port)

Could you please answer me ? Here, or to one of the emails sent ?

thank you

warm regards

Laurent

 

[laurentsbh]

FYI,
the port 5503.50 is at the top of the tolerance range for the 24mm f1.4 Sigma,
so, for anyone considering this lens, you will be fine with the 5503.51 instead.
Excellent Ikelite service, as usual.

 

[Ikelite Staff]

Laurent,

Our Service Dept. informed me that we have corrected your problem.

We are sorry for any inconvenience.

Best Regards,

Brett Foster - Ikelite

 

[laurentsbh]

thanks Brett,
yes cross-posting. we're all set. thanks again )))