Hero 3 Black freezes after firmware update

[Down2bizDiver]

I was on a liveaboard dive trip with my Hero 3 Black in December when the firmware update came out thus I didn't have the update but the camera worked well (see video Test: GoPro Hero 3 Black Camera SCUBA Dive Video - YouTube)

Earlier this week I did successfully install the update before my current dive trip and guess what? On the first dive yesterday the camera recorded the first video but then froze ... I could not record, I could not turn it off, I had to remove the battery to shut it off! I tried again today with the same results. I wish I had not performed the update.

 

[3D diver]

May find some help here

GoPro User Forum ? Index page

Check their Hero 3 sections.

I've learned their firmware updates can be dangerous on my hero 2.

 

[Down2bizDiver]

I've learned their firmware updates can be dangerous on my hero 2.

I have an original Hero and a Hero 2 ... I had so much trouble with original Hero that I decided not to update my H2 because it was working OK ... I should have done the same with H3 but some of the advanced features of Black edition for which I paid extra (WiFi, for instance) were not enabled when they shipped it to me and would only work if I updated, so I did!

 

[JamesK]

I have had the same issues as the OP. I find that if I try to stop the video it can freeze at times. Now I just let it run constantly. Hopefully it will get worked out in the next update.

 

[Down2bizDiver]

it can freeze at times. Now I just let it run constantly.

That is what I did with Hero 1 when it had a similar problem (now fixed). Constant running is not really feasible for me because (1) as a practical matter it is nearly impossible to watch and edit 30+ hours of video that I would generate from a typical dive trip, (2) the expense of having enough memory cards and spare batteries on hand is too high for me, and (3) I don't want to open the case, let alone the back, to pull out and replace the battery and/or memory card when I'm out on the water ...

I would like to simply reinstall the original firmware that I know works, but do not know how to obtain it (of course, I've submitted my problem to tech support but no reply as yet).

 

[scubamarketing]

Try formatting the memory card directly in the camera. I had the same problem and that seems to have fixed things.

 

[JamesK]

Try formatting the memory card directly in the camera. I had the same problem and that seems to have fixed things.

I do that before every dive now and it seems to work.

 

[fdarden]

What brand and size card are you using?

 

[divingpyrate]

Try the manual update method and reformat the card
a lot of the issues with the black are
1. USB related to the type of USB and Gopro dont like many of them. I never connect my camera to a PC
2. Card Related. Especially if you format the card on any other device.

 

[scubamarketing]

I have 3 of these, all three had the same problem: Amazon.com: SanDisk Ultra 64 GB MicroSDXC Class 10 UHS-1 Memory Card with Adapter (SDSDQU-064G-AFFP-A): Electronics