JodiBB
Guest
Well, I've been doing a lot of research here on SB and the web in general to determine what equipment I want to buy especially since I'm tired of renting gear.
I went to Pacific Wilderness (Orange store) yesterday and spent 2 hours trying on BCs, looking at regs and computers and just getting a feel for the shop. Roger was ever so helpful and patient with me...he knew I was just looking and gathering information at this point, but it didn't stop him from providing me with top customer service. He even wrote down the styles I narrowed down to and their current prices. He told me about their price guarantees and we discussed return policies. It was a great experience!
Even better, I returned to the web and began looking up prices to compare. PW beat almost all prices (with the exception of Leisure Pro for the BC) that were listed on the web for the same gear pieces I was considering! But since PW is an authorized dealer for my BC preference, I'll be going back to them.
When I'm ready (and can afford) to buy my equipment, I'll definitely be returning to PW!!!
I went to Pacific Wilderness (Orange store) yesterday and spent 2 hours trying on BCs, looking at regs and computers and just getting a feel for the shop. Roger was ever so helpful and patient with me...he knew I was just looking and gathering information at this point, but it didn't stop him from providing me with top customer service. He even wrote down the styles I narrowed down to and their current prices. He told me about their price guarantees and we discussed return policies. It was a great experience!
Even better, I returned to the web and began looking up prices to compare. PW beat almost all prices (with the exception of Leisure Pro for the BC) that were listed on the web for the same gear pieces I was considering! But since PW is an authorized dealer for my BC preference, I'll be going back to them.
When I'm ready (and can afford) to buy my equipment, I'll definitely be returning to PW!!!