Paula vollmer
New
I visited Gilboa Quarry for the first time on 8/9/25 with my local dive club. The visibility was good and there were lots of sunken things to see. The entry and exit to the water was horrible. I believe we enter by the “Stairs of Death.” Someone was gracious enough to carry my gear up for me. The staff there however was unhelpful and rude. When you rent your tanks, they hold a form of identification and return to you when tanks are returned. I rented 2 tanks and had one refill for a total of 3 dives. Before leaving, I went to retrieve my credit card. Staff told me they had me down for 3 tanks instead of 2 and refused to return my card. I repeatedly explained that I only had 2 tanks and not 3. They kept me waiting around maybe 20 minutes or so while the rechecked records and made a phone call. In the meantime I did become irritated, and who wouldn’t? Eventually, my card was returned with no apology and no compensation for my inconvenience. The owner of Gilboa was aware of what happened. She made it look like I was at fault and that I was being rude. I will never visit this facility again. Rude staff and rude owner.