getting in contact with dive caddy

[opie712]

Man everyone raves about their customer service but to me it pretty crappy and I've not even made a purchase I've emailed them that's all I can find their website is down and phone number disconnected anyone else got an idea

 

[supacharged21]

Man everyone raves about their customer service but to me it pretty crappy and I've not even made a purchase I've emailed them that's all I can find their website is down and phone number disconnected anyone else got an idea

Same here. I have a problem and need to email them and I thought I had legit emails, but no response. Whats up with the website it saying coming soon for several months now? I bought 2 divecaddy gen 3 products that both had problems on the 1st use and need them resolved. They brag about this outstanding customer service yet cant provide you a way to use it.

One of my problems was from one of the buckles being sewn on backwards from the factory. WTH Seems like they need a little QC work there at the factory.

 

[opie712]

I got on their Facebook page and have him a quite a hard time and he finally responded that way making him look bad publicly maybe you should try that

 

[Frod]

Yes, I am also trying to contact them about some additional purchase, but... their Email sales@divecaddy. net says "no such email on the server".
tried to message them on FB, but with no luck.

any other ways to contact them?

 

[WarrenZ]

I tried emailing them and got no response so I am curious to see if you have better luck.