G2 display went blank but computer working fine

[Nick Ruberg]

hi guys,

Did a dive today with my G2. When checking air and doing all the predict stuff it worked very well. Went down and display was blank. All i had was the left indicator graph showing tank pressure, I noticed that the buttons worked fine and beeped and when I pressed the right most button it dimmed the bar and then brightened it.

 

[runsongas]

not sure i would consider a dive computer that doesn't display depth, elapsed dive time, and remaining NDL as "working fine"

 

[rsingler]

What happens when you "hard reboot" it?
(Remove/replace battery)

 

[ELCAM]

My first G2 failed...flooded! Scubapro replaced it. I've since sold the other one and went with Shearwater. I wasn't very impressed with it.

 

[Nick Ruberg]

when I got out of the water the screen came back to life and it has worked since, It logged the entire dive I did.

 

[ELCAM]

I personally wouldn't trust it. What's the point of a blank computer underwater that logs a dive. If it happened once it can happen again...just my thought.

My first one failing on the 4th dive made me feel like it wasn't well built. I lost my trust in it. It could have been a fluke but my trust was gone.

 

[ELCAM]

What happens when you "hard reboot" it?
(Remove/replace battery)

The battery isn't user replaceable. If you open the compartment it voids the warranty.

 

[Hatul]

That is disconcerting. Losing your display on a dive would force you to terminate the dive. I would report this to Scubapro and seek their advice. At least you have documented the problem for warranty purposes.

 

[Nick Ruberg]

Scubapro are very good with their warranties. According to them they have only seen this happen 3 times. Of course once is one time too many. They are replacing the unit.