My husband & I stayed 11 days during the off season (September) & found the FA to be perfect for our needs. We were lookng for a quiet, clean room near a good dive shop and thats exactly what we got. We read that the ocean views are from the higher rooms so asked to be moved & it was no problem at all. The rooms are quite nice- all marble floors & walls. Beds were firm as most are in Mexico. Water was always hot with good pressure & the a/c kept us cool. The room was very thoroughly cleaned every day, even the floors which must have been tough considering we were always dragging in sand & dripping wetsuits (the little "sweet dreams" chocolates on the pillows were a nice touch). TV worked fine when we needed it. Room service was pricey but isn't it always? The front desk was helpful & friendly. The gift shop had the little things we needed like bottled water & cigarettes-- it is not run by the hotel so you cant charge items to your room. We didnt stay all-inclusive because we wanted to enjoy the local food (great breakfast at Jeannie's Waffle House, recommend The Mission for dinner, and Panchos Backyard also). The beach area seemed a little small but we didnt spend time there anyway. We rented a bright purple vw bug and thoroughly enjoyed exploring the entire island. DIVING: the shop across the street, Dive House, was great. Nice relaxed diving, easygoing but attentive divemaster, freindly helpful staff, took us to all the best sites, boat was never crowded (several times just us). Also recommend Living Underwater for advanced diving like Punta Sur-- they'll pick you up at the dock, HP steel tanks, small fast boat, personal service.