Faulty switch for XTAR D26 Whale

[GioPuma]

As mentioned in a separate thread, I just bought a D26 Whale by XTAR.
One of the features that seemed attractive is the main switch with a lock mechanism.
I just had my very first dive with the light and I loved it.
However the locking mechanism already broke. It should "click" into locking and it doesn't anymore.
In fact it doesn't even fully turn 90 degrees and it comes to a mechanical stop before the lock is on (see picture attached)

Did anyone else experience this failure?
I am debating between asking for a replacement or a refund.

 

[BalekFekete]

Following as I got the same light for Xmas but won’t have a chance to dive with it until mid-May...

 

[lexvil]

As mentioned in a separate thread, I just bought a D26 Whale by XTAR.
One of the features that seemed attractive is the main switch with a lock mechanism.
I just had my very first dive with the light and I loved it.
However the locking mechanism already broke. It should "click" into locking and it doesn't anymore.
In fact it doesn't even fully turn 90 degrees and it comes to a mechanical stop before the lock is on (see picture attached)

Did anyone else experience this failure?
I am debating between asking for a replacement or a refund.

You can try rinsing in running water while turning and “working” the switch. Magnetic switches can attract stuff sometimes.

 

[rob.mwpropane]

I've had mine for a few years now and haven't had any issues. I would try what @lexvil said.

If all else fails I "think" you can unscrew the ring around the switch to take it apart. @XTAR might be able to chime in and help with ideas.

Let us know what works.

 

[GioPuma]

You can try rinsing in running water while turning and “working” the switch. Magnetic switches can attract stuff sometimes.

Yes I tried that, no luck

 

[rob.mwpropane]

Yes I tried that, no luck

I would hold the button and see if you can lightly bang the light on your other hand....try moving the button around while you do it.

Also could try an air compressor see if you can do the same but blow out around the button while working it.

Maybe you've already tried all that.

 

[GioPuma]

Let's see if @XTAR chimes in.

 

[rob.mwpropane]

Let's see if @XTAR chimes in.

In a completely different time zone, I wouldn't count on it being today.

 

[GioPuma]

by unscrewing the retention ring of the switch, disassembling it and reassembling it I was able to bring the functionality back.
It is easy to do and does not change my overall positive feeling about the light.

I just did not want to do it before @XTAR would recommend me to do so, which they did in a PM

 

[rob.mwpropane]

by unscrewing the retention ring of the switch, disassembling it and reassembling it I was able to bring the functionality back.
It is easy to do and does not change my overall positive feeling about the light.

I just did not want to do it before @XTAR would recommend me to do so, which they did in a PM

I haven't had to do this yet, so out of curiosity what did you use to unscrew it? Did you feel you had to put anything on the threads going back, or did you notice anything from the factory?

Tbh, I've never even seen one apart.