Exemplary service from Ikelite

[jmark18]

I recently flooded an Ikelite DS51 strobe. I sent it to Ikelite with a brief description of what happened and my contact information and return address. The strobe arrived today UPS across the border with NO CHARGES. That is service. I used other strobe brands in the past but from now on it seems Ikelite is the standard to judge service by.

Jeff

 

[ScubaSteve]

That is always good to hear Jeff. I have DS125's plus Still and Video Ike housings so if anything every goes wrong, I hope their record is still in place.

 

[jdcpa]

I have also found them to have excellent service. Top notch outfit in my mind.

 

[Nishan]

Great to hear. I just wrote to them about one of my strobes not working and they replied within 15 minutes with clear instructions on how to send it for repair. I was worried since I'm in Sri Lanka and dont even have an underwater photoshop or repair center in the country! I feel more relaxed knowing they have great service.