I went diving with West Divers, just a month ago and let me tell you that it was by far very different from diving experience around the Caribbean. From the beginning they had a "safety briefing" (at least it was what they said), and they explain everything from the dive side. what we were going to probably see, the current, conditions and the Divemaster is with you in the water. He took some nice pictures of me and my girlfriend and even thought I wanted to pay for them Victor, the Divemaster would not let me, he insisted that it was part of the trip. They also had two air lines hanging from the boat, as a precaution , which even though I did not use them it made me feel better. They also had a descending and ascending line to use with a bucket with extra weights at the end, just in case you missed some extra pounds.
At the end of the trip they had two buckets for rinsing gear and two showers right there on the dock. Also we were diving for two days and we did not had to take our gear back with us to the hotel, they had locker for the overnight equipment. At the store the clerk made sure that we all had our sites and log books and she was very attentive towards our hotel reservations (she made them for us)
Really a very good experience that I will never forget thanks to Victor, Gab, Jose and Roxanne