Dive and travel insurance?

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For trip insurance, www.insuremytrip.com is a good web site offering quotes and comparison between policies. As noted in the previous post, DAN also now offers trip insurance. I remember reading somewhere that DAN's premium is about $65 per $1,000. I have not compared DAN's coverages to some of the other trip ins. coverages out there but I imagine it is pretty good.
 
uniquecreature1:
I'm going on a trip to Thailand and would like to know who to get my dive and travel insurance from...any suggestions? Thanks!

PART I:

It depends upon your needs and desires.

1. Travel Insurance:

Here I focus on classical travel/trip insurance, not the far more limited dive accident insurance.

While all of the better dive accident insurance plans do include trip cancellation & interruption benefits, these are essentially limited to cancellations/interruptions based on your sustaining a medical condition that precludes safe diving. Unlike many general travel insurance policies, they do not cover cancellations/interruptions for death or illness of a close family member, strikes/collapses/bankruptcies of common carriers & travel agencies, civil unrest at a destination, hurricanes & other natural disasters, and the like.

Because of such factors as sustained terrorism fears post 911, new airline rules severely limiting changes made to non-refundable tickets, movement of individuals from traditional third party payer medical insurance plans to HMOs, divers are left feeling as if their scuba vacations are more at risk than ever.

Not surprisingly, the number of people purchasing general travel insurance has increased by about 20% post-911.

Is it for you?

I personally have never purchased it, nor yet needed it. I agree with "Consumer Reports" that it probably is the most over-priced, and confusing, of all travel services.

Based on the policy costs of 4 1/2 % to 7% of the price of the vacation, I'd estimate that had I secured good quality general travel insurance for every dive trip I've taken to date it would come to about $25,000. Even in the event that my normal credit card protections, top of the line DAN dive insurance policy, homeowner's policy or some other existing coverage didn't address my particular trip cancellation/interruption issues, this savings to date could absorb a couple of big hits.

Now, this isn't to say that I'd never, under any circumstances, buy it. If I had a terminally ill parent and very big dollar trip set up to an exotic destination during typhoon season that was currently experiencing civil unrest, I very likely would. But, barring unusual circumstances I simply do not think it's a good value for the otherwise properly insured diver.

However, I understand that the personal circumstances & levels of comfort for risk are highly idiosyncratic, and I appreciate that others may want to seriously explore such policies.

In doing this, one should first determine exactly what coverage they feel they need based on their present circumstances & already existing coverage.

Next, go the websites of the major players (*many listed below) to see what they offer and how much it costs. When you do this, please be very careful about the fine print. For example, some plans cover you only if a travel company/airline formally files for bankruptcy protection (and not every policy covers every bankruptcy). Other policies leave it up to the US State Department, law enforcement agencies or news media outlets, not you, to define what constitutes a terrorist attack, foreign or domestic. They may set limits on how close the attack has to be to your destination before it goes into effect--this may or may not fit your personal comfort zone. And, you generally must buy the policy before violence erupts to be covered.

Here's some more things to think about:

1. Probably not a good idea to buy a policy from an insurer who also happens to be the travel provider, e.g., some cruise ship lines. The wisdom of this should be obvious.

2. Consider buying primary rather than secondary coverage. It'll be a whole lot simpler in the long run. Don't have to worry about collecting from all other sources, e.g., home owner's, and documenting everything ad nauseum.

Related to this, have a grasp of what your car, home, medical, etc., insurance already cover. For exmple, do they remain in effect when you're in a foreign country?

3. Be sure to read the fine print regarding events under your own control. This covers distinctions between situations as missing a flight due to oversleeping v being stuck in an accident, or being unable to go due to a medical illness v boss saying an unexpected project is more important than scuba.

4. What with terrorism & the threat of war, be sure you understand what a policy covers. For example, many policies require a State Department warning of some sort.

5. Plan for the worst. It's the initial policy amount that costs the most. Adding extra amounts of coverage is often a bargain. Don't get silly about it, but buy enough to cover the worst case scenario.

6. A pet peeve of mine. Know what a policy excludes in terms of "pre-existing medical conditions." If an old injury/illness interrupts a dive trip, you could be out of luck.

7. Know what the policy says about your obligations to notify the insurer & substantiate your claims. Insurers will cut their losses at your expense if you don't follow the rules.

Here is a Travel Insurance Comparison Site (http://www.insuremytrip.com ) that lists insurance plans and allow for comparisons based on coverage & cost.

*Travel Guard International; 800-826-4919; http://www.TravelGuard.com

Travelex Insurance Services; 800-228-9792; http://www.Travelex-Insurance.com
Travel Insured International; 800-243-3174; http://www.TravelInsured.com

HTH Worldwide; 888-243-2358; http://www.highwaytohealth.com

Access America; 800-284-8300; http://www.accessamerica.com

CSA Plan; 800-348-9505; http://www.travelsecure.com

Maduro Dive Fantasies (go to menu selection for Travel Insurance & download policy http://www.madurodive.com "

[CONTINUED]
 
2. Dive insurance:

Below is my article (updated) in the Sep '02 issue of "Undercurrent" http://www.undercurrent.org/:

"ARE YOU DIVING NAKED?

'American Express. Don’t leave home without it?' Piffle. A far more reckless action would be leaving for a scuba trip without adequately insuring against dive injuries and related costs.

I recently saw a bill from a hyperbaric facility on Cozumel for the treatment of unexpected, uncomplicated DCS sustained in Oct 2000. La cuenta? Two Table 6, two Table 5 treatments plus related expenses=US$14,050.10. Had this hapless diver sustained injuries so severe that they couldn’t be addressed on island and required air evacuation to Mercy Hospital in Miami, transportation alone would have cost from $10,000 to $20,000 depending on logistics.

Also in Oct 2000, after a week of diving on Provo a physician with over 200 dives suffered an unexpected case of the bends on her last day. She quickly underwent a Table 6 treatment, followed by 3 more over the next 3 days. Her return trip was on a private charter, pressurized Lear Jet to Ft. Lauderdale, a flight of about 600 miles. The damage? $7,200 for hyperbaric services & $4,600 for the ride.

An acquaintance of mine needed evacuation from a live-aboard off Panama to Miami following unexpected DCI sustained in August 2000. The air service secured a charge of $20,000 against his credit card before rolling the craft onto the tarmac.

Had any of these divers been stricken in remote Indonesia, the cost of air evacuation could easily have hit $35,000. Dan Nord, Director of DAN Medical Services, told “Undercurrent” of an $80,000 tab for an emergency evacuation from Southern Africa.

Do I have your attention? Good.

Getting Covered

Let me suggest that prudent divers will purchase dive insurance and view it as supplementary to their general health coverage, as a hedge against services that primary medical policies deem outside their obligations. Be aware that some standard health policies contain exclusions for diving related accidents, including chamber treatment, not to mention exclusions/limitations for injuries sustained outside of the country.

The first step in assessing the adequacy of protection is to review your primary health insurance coverage. In particular, look into dive-related hyperbaric chamber treatment and emergency air evacuation, both at home and abroad.

Even when a primary health policy does generously insure against dive-related injuries away from home, some foreign countries want payment or credible proof of payment before you are admitted to or discharged from the hospital, or allowed to leave the country. It is a near certainty that your general health insurer will not advance any monies or make any pre-authorizations for such contingencies. A dive insurance plan will almost always serve far better in this regard. Diver protection plans are often recognized, particularly in foreign countries, as reliable sources of payment, and in some cases may even provide cash advances or assurances of coverage. With chamber treatment alone running from $350-$1,000 per hour, depending on facility, number of personnel involved and other factors, costs can mount rapidly.

Don’t, however, be lulled into a false sense of security by a dive insurance policy. In addition to the folly of not having strong standard health coverage, the fact is even the most benevolent dive insurance may not defray all eventual medical expenses. The long-term costs of treating such events as Type II DCS with permanent neurological impairment or severe pulmonary barotrauma can be extraordinary.

There are a number of agencies which offer dive insurance, including DAN, PADI and DiveSafe. Let’s have an in-depth look at the offerings & workings of the most widely recognized and comprehensive plans, those of DAN & PADI.

DAN

While this not for profit agency did not reveal to “Undercurrent” the number of policies currently in force, it has about 200,000 members and reports that a majority of them subscribe to one of its plans.

DAN diver policies are not standard across its 5 international regions. The largest region, DAN America, encompasses the US, Canada & Caribbean basin. DAN America-Mexico, currently operating under the aegis of DAN America, is on the way to becoming independent. The remaining regions are DAN Europe, Japan, South East Asia-Pacific (SEAP) & Southern Africa. While these regions work closely together and share some resources, they remain independently owned & operated. They are free to formulate their own dive insurance policies and select their own underwriters. DAN America dive policies are underwritten by United States Life.

Policies offered by DAN Dive America are the Standard ($54), Master ($64) and Preferred ($99). Various family plans can also be purchased. All policies include up to $100,000 in TravelAssist coverage, the DAN membership fee of $29, a subscription to “Alert Diver” magazine & access to medical information services. Do be aware the Standard plan covers only Decompression Illness (DCI). Many divers, myself among them, would consider this inadequate protection given the range of possible dive-related accidents. DAN’s two top plans provide more substantial medical dive accident coverage (up to $250,00 per incident per insured with the Preferred Plan), and incorporate death/dismemberment/disability and reimbursement benefits for dive gear lost as a result of dive injury.

The Preferred Plan has some exclusive benefits, such as a $10,000 lifetime maximum benefit (with a $250 deductible) for medical non-dive accidents occurring outside of the country of permanent residence. There is also trip cancellation/interruption coverage for many of the losses incurred when an insured’s ability to dive becomes substantially limited due to personal sickness or injury.

Nice as this is, the feature should not be confused with a formal vacation cancellation policy and there is a related $250 deductible. Vacation cancellation insurance, in addition to coverage of personal illness/injury cancellation losses, provides much broader protection that may incorporate losses due to strikes on common carriers, natural disasters, bad weather and terrorism.

Okay, what is the insured diver to do when an injury is sustained? If at all possible, the first thing is to contact DAN. In an emergency, DAN can be called at 1-919-684-8111, or 1-919-684-4326 (collect). This is a hotline staffed 24 hours, 365 days per year, by personnel from the Departments of Hyperbaric Medicine and Anesthesiology at the Duke University Medical Center. Although not a requirement of DAN policies that the diver alert the agency prior to receiving covered medical services, DAN personnel can provide expert medical advice & assistance in negotiating care systems.

As regards financial matters, DAN is able to supply hospital admittance/discharge deposit advances of up to $5,000 when provided with an acceptable guarantee of reimbursement for any non-covered services. This guarantee typically comes from the primary health insurer or the diver himself. According to Mr. Nord, diver sureties would include such vehicles as a personal credit card, or the card of a family member or other individual who agrees to participate. DAN’s TravelAssist claims & payments coordinator, National Baromedical Services, Inc., can arrange for other guarantees of payment of certain costs on a case by case basis.

Based on the need to maintain acceptable standards of practice & technology, and due to past abuses of its chamber coverage, DAN has instituted controls on services. Specifically, cases of DCI requiring hyperbaric treatment are referred to a member of its Diving Preferred Provider Network (DPPN). These

are chambers that meet standards of service in a cost-effective manner. Currently there are about 40 such facilities in the DPPN, all located within the US. Renee Westerfield, DAN Communications Director, told “Undercurrent” that a diver needing emergency chamber treatment will be referred to the nearest facility, whether or not it is a member of the Network. However, in nonemergency situations, DAN makes every effort to use a DPPN facility.

Regarding those staggering medical transportation figures presented earlier, all policies provide up to $100,000 DAN TravelAssist evacuation and repatriation benefits. This includes covered medical and visitor transportation for injuries incurred at least 50 miles from the insured’s permanent residence. One thing to keep in mind is that all such travel must be coordinated in advance through TravelAssist [1-800-326-3822/1-215-245-2461 (collect)]. If you make any travel arrangements on your own, DAN will not reimburse you. Through its subcontractor, International SOS Assistance, Inc., TravelAssist will make the necessary arrangements and provide a Letter of Assurance of payment. This in hand, emergency air service companies feel comfortable in waking crews from their naps.

[CONTINUED]
 
Ancillary TravelAssist benefits are extensive. These include continued medical monitoring of the injured diver, legal assistance including bail bonds, repatriation of traveling companions & dependent children, return of a rental vehicle, cash advances of up to $250 for medical emergencies, help in the recovery of lost or stolen belongings, and a range of personal services such as contacting relatives & employers. They will even send a needed prescription you left behind.

An important consideration in deciding on a particular DAN policy is depth limit restrictions. While both the Preferred & Master Plans have no depth limit, the Standard has a 130’ restriction--it does not cover dive-related injuries occurring below this level. This may prompt the diver not planning to dive below 130’ to purchase the minimum plan thinking he is saving money. There is certainly nothing wrong with frugality. However, recreational divers must appreciate they can unintentionally violate this restriction for a number of reasons. Rescuing a buddy, nitrogen narcosis, chasing a dropped camera or that once in a lifetime photo, or even the accident itself may result in exceeding this limit. With a no depth limit policy, there is no wrangling over your "real" dive plan or "intent" when it comes time to settle, as can be the case with policies containing such limits.


PADI

PADI offers a much broader range of dive-related insurance, including property and liability coverage for dive boats, operations, shops & resorts, personal liability coverage for PADI facility affiliated dive training staff and sponsored workers compensation and liability insurance. Laurie Vicencia Painter, Manager of the PADI Diver Protection Program, told “Undercurrent” the program has about 16,000 diver plans currently in force. All policies are sold and administered by Vicencia & Buckley Insurance Services, Inc. of Cerritos, CA, and underwritten by American National Insurance.

PADI diver protection plans include the Silver ($40), Gold ($60) & Platinum ($89), with all policies covering both DCI and other dive injury medical expenses.

All PADI plans include death & disability benefits, and provide non-diving accidental death & dismemberment coverage as an option and at an extra premium. The amount of optional coverage available, and the size of the premium, is plan dependent. In an important divergence from the two lesser DAN plans, all PADI dive accident medical coverage is on a per incident rather than the more restrictive lifetime maximum basis. Only the DAN Preferred offers per incident benefits. As with the DAN Standard Plan, PADI Silver Protection has a 130’ depth restriction.

All PADI plans include rescue & evacuation benefits up to the limits of the policy. By calling Assist America [800-872-1414; 301-656-4152 (collect)], the insured can obtain comprehensive worldwide assistance with diving accidents. Like the DAN policies, this can include hospital admission guarantees under the proper circumstances. Pre-authorization for covered service is not required, and PADI’s plans even allow the diver to arrange for his or her own air evacuation.

Additionally, the top of the line Platinum Protection provides divers and their immediate family with travel benefits for accident-related emergencies of any nature. While Assist America affords many of the same benefits as DAN’s TravelAssist, it has the additional advantage of covering divers at any distance from their permanent residence for dive-related medical and air evacuation services. On the other hand, PADI’s TravelAssist emergency number is not staffed by university-based dive medicine experts and does not provide a comprehensive non-emergency dive medicine information service. Like with so many things in life, there’s always a trade off.

DiveSafe

The newest player on the block is DiveSafe, Inc., of Blaine, WA. And how recent is it? According to Peter Meyer, VP & Marine Manager of the plan’s administrator, Jardine Risk Management, Ltd., the policy was formally launched at DEMA just this January, and has only a little over 100 subscribers at present. The premium is $55/year, a portion of which goes to two organizations dedicated to protecting the diving environment, The Coral Reef Alliance & Reef Environmental Education Foundation. Underwriting is by the National Accident Insurance Group.

The simplicity of DiveSafe has considerable appeal. There is only a single policy and it is activated immediately upon application. It stipulates no depth limit or exclusions for tech diving, contains no deductibles, offers no options & requires no pre-approvals for covered services. It is competitive with DAN & PADI plans in this price range, with lifetime limits of $100,000 for medical dive accidents, $10,000 for death & dismemberment, and up to $2,500 each for repatriation of remains, replacement of lost dive gear, and diving vacation cancellation or interruption. There is, however, an important difference between dive vacation cancellation benefits under DiveSafe and the DAN & PADI policies that include this feature. Unlike the PADI & DAN plans that cover dive trip cancellation when diving ability is substantially limited by personal sickness or injury, the DiveSafe policy requires that the cause of cancellation be a covered diving condition. In other words, under DiveSafe you cannot be reimbursed for trip cancellation due to appendicitis, severe flu or an auto accident. You are protected only when the cancellation results from a dive injury occurring prior to the dive trip.

Like PADI dive accident coverage, the DiveSafe policy includes emergency medical evacuation benefits up to the limits of the medical dive accident coverage. As with DAN & PADI plans, all customary ancillary support services are included. DiveSafe travel assistance features are handled by a subcontractor, WorldNet Services. As with DAN & PADI plans, DiveSafe will work with the injured diver to arrange for hospital admittance/discharge deposits or other necessary advances for medical services. Although DiveSafe presently cannot pre-authorize/guaranty payments for services, Mr. Meyer told “Undercurrent” that he hopes to incorporate up to $25,000 worth of such discretionary authority by mid-summer of this year.

So, Which Plan is Best for Me?

The answer is, “It depends.” As with most insurance, there is no “one size fits all.” Before purchasing any coverage, the diver should review the features of available policies in order to determine which best meets his or her specific needs. For example, a individual living in a very rural area who only dives a nearby quarry will not be heavily influenced by the $10,000 dive trip cancellation coverage offered by DAN’s Preferred Plan. However, he will be interested in the requirement that the diver must be at least 50 miles from home before DAN TravelAssist benefits become effective. On the other hand, for the individual who primarily dives exotic & far-flung venues this situation will be reversed.

When comparison shopping, consider such important features as lifetime maximum vs. per occurrence benefits, depth limitations, coverage for non-diving related injuries, coverage for significant others, and availability of both emergency and non-emergency expert medical assistance.

Don’t get caught diving naked.

(DAN – www.diversalertnetwork.org/insurance)
(PADI - www.padi.org)
(DiveSafe - www.divesafeinsurance.com)"


Helpful?

Best regards.

DocVikingo

PS: Since this was written, there's another dive accident insuror has appeared and it's getting good reviews---> Dive Assure http://www.diveassure.com/
 
Very impressive and informative Doc. Thank you.
 
Doc, that's way too much good information to be left just in this thread. I would think a sticky is called for your post? I know I will be coming back to the information again!
 

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