D4 strap failure

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pelan-pelan

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2-year old D4 - the strap has failed adjacent to the computer and on both sides. It has only been used for "holiday diving". Do straps need replacing this often? The rubber has just cracked and easily comes away from the computer, yet the integrity at the strap end is OK. If this is unusual - what might be the cause?
 
https://www.shearwater.com/products/perdix-ai/

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