Customer service??

[hroark2112]

Is anyone else having problems with terrible customer service from L&M? I contacted them about a month ago about an issue with a light. They have responded 3 times and now have completely stopped responding.

Very disheartening, anyone have any contact info? When I call them, I get a voicemail telling them to email them at the address that has quit responding.

 

[runsongas]

california just went into lockdown again, that might be affecting their response time. my previous experience with them has been fairly good. still own 2 solas even though i don't use them much anymore.

 

[hroark2112]

Their voicemail says they are all working from home. I sincerely doubt they get so many emails they can't respond for over a week.