Aqualung fins broken before even used
- Thread starter Steve A
- Start date
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OP
Steve A
Contributor
The dealer I bought them from in the Uk is not answering my emails
I'd return them to the dive shop or website you bought them from. If that's not possible, contact aqua lung directly:
1-800-775-3483
Email: consumersupport@aqualung.com
1-800-775-3483
Email: consumersupport@aqualung.com
That was pretty common about 10 years ago. Aqualung was supposed to have fixed that problem. Do you think the fins have been sitting in a warehouse for the past ten years before they were sold to you?
runsongas
Contributor
OP
Steve A
Contributor
The shop I bought them from did on 8 or 9th of Augbut said aqualung have not responded with a parts number and are unlikely to as they are discontinued stock.
The shop has offered to refund and are sending a returns label. It’s a real shame as my grandson wants the fins. They were at a reduced price so I suppose it’s just not worth their bother?
The shop has offered to refund and are sending a returns label. It’s a real shame as my grandson wants the fins. They were at a reduced price so I suppose it’s just not worth their bother?
OP
Steve A
Contributor
It’s quite possible as they were reduced in price. It’s a shame as I bought them for my grandson thinking they were a bargain but apparently not shame I can’t just get replacement bands
OP
Steve A
Contributor
Yes tried but the aqualung support email just bounces back. I have sent through the link your link though so will keep my fingers crossed.
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