Any experience with light-for-me repair service?

[brafi]

Hi boarders.


Last year, I bought a nice Light-for-me 7XRE torch.
Late june 2014 I had to return the torch for service, because it would not charge the battery.


Now 5 months!!!!! later, I still have NO info on my torch, and when I can expect to recieve it.
Sept. 12, I got a mail from light-for-.me, telling that it should be shipped from the factory in Poland to Anna from l4m, but after many calls, and many promises for info, I have NOTHING heard from her.


In 14 days, the torch has been for repair for 6 months!


IS THIS NORMAL FOR THIS COMPANY?

Any with the same experience?

 

[brafi]

STILL no contact to the company, after several calls and mails!

 

[lucca brassi]

put your mail to DIR Diving i think they move much faster due privileged and selected audience ;-))