refund

Hi everyone, hoping this post is allowed. Last summer I was due to dive with a company in Mexico who cancelled the entire trip last minute, and still haven't refunded me the money, despite confirming they would do so in full, in a number of messages. They are now ignoring all communication. I'm...

Hi, I am really new to this forum and now I am having a relatively unpleasant conversation with a dive abroad company. I booked a 7 day labor day trip to Hawaii this February and the policy was no refund~~~~ It was fine with me at that time... then the covid 19 started and things become...

I've booked a liveaboard trip to Indonesia for April this year. I already paid the 30% deposit. The rest of the amount will be due about a week from now. With the current COVID19 situation, I may not be able to make the trip for various potential reasons (my work blocks my travel, or Indonesia...

Hello, Sorry if this has been covered but I've not found it in my searches. We are in Thailand after much travel from the US for the first of two cruises I booked on the same liveaboard boat. After dinner we found out from another guest that after much prodding he'd just found out the boat was...