customer service

Hello, I am contacting you all a little bit out of dispair. Recently I bought a whole new stepup with Ikelite and bought their compact dome for my sony 16-35mm, along with extension, as advertised on their port guide. The results I get from it are not good, and I think its beacause the lens...

Deepblu just launched a new event for dive pros to promote their dive log verification function. would your customers like a digital logbook solution over a paper logbook? do you provide your students with pictures from the dive itself? How? Deepblu Event | Dive Like A Pro Deepblu just...

I became a scuba diver 5 years ago. I went through a phase where I had to get my hands on everything scuba and just master the art. I then gave it a break and now I'm getting back into it. I am a millennial. For some reason, that makes the older crowd shudder. I have a good job, disposable...

I purchased two YS-D1 strobes in the US back in late May 2015 and initially was very happy with them. However 3 months later after about two dozen dives one of the strobes flooded on a 12m dive. It was the main compartment that flooded and battery compartment and sync connector where both bone...

Hi folks, I've got Apeks DST with 5th port from Europe. Had number of dives with it in caves. I asked my dive shop to do a service before diving season. They there unable to perform it because of a manufacturing defect on HP seat. Aqualung North America technician confirmed it was a warranty...

Just wanted to share my recent experience with EDGE/HOG Diving Equipment Customer Service. I bought Hog D3 regulator last year, and my 1st stage happened to be defective, so I had a bit of trouble with it at Grand Cayman this January. Coming back home I've contacted Jack from EDGE/HOG Diving...