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  1. Divetank Dive Shop

    Overcharges to Credit Card from Divetank.com

    Sometimes frustration can lead to this. We had a customer order a custom drysuit from one of the top 3 drysuit builders here in North America. Was not happy with the suit"at all", because the color was not the what she expected as seen in the Catalog or factory website, Because it was a custom...
  2. Divetank Dive Shop

    Overcharges to Credit Card from Divetank.com

    The Orginal shipping was to be $69, however the Suit had to be sent from Bare Factory in Langley BC which is where they are made. Shipping came down to a crunch for the client, so we had agreed to charge $110 for a one day or two day service. The charges where done on the wifes card, so there...
  3. Divetank Dive Shop

    Overcharges to Credit Card from Divetank.com

    We replied to you on the original post, please read, you missed out on advising all the info. This has been taken care of by your bank already. You where away on business and sorry it took so long. Dennis, PS we sent you the extra pieces hopefully you recieved them. Call the shop and follow up...
  4. Divetank Dive Shop

    Overcharges to Credit Card from Divetank.com

    Poeple on the board sometimes fail to advise all that has taken place and we find this a little hard to deal with, Rod you forget to mention you had ordered two two suits from us and had cancelled on, which Christine had handled for you, this got two sales people involed. We do sell close to...
  5. Divetank Dive Shop

    Overcharges to Credit Card from Divetank.com

    If there is ever a over charge to a client, we will credit back or Paypal back the difference. We can charge in US currency at times, however since we are the world's largest Bare Dealer(being a canadian company) we do charge in Canadian dollars 80 percent of the time. These complaints are still...
  6. Divetank Dive Shop

    Overcharges to Credit Card from Divetank.com

    Ryan sorry about the issues you had with the Pinnacle drysuit with the deffective zipper, and because you had to wait so long for the XXLS to come in the first place. We did arrange for you to send the suit to Pinnacle to get fixed so we can give you credit and a refund. Also meanwhile you have...
  7. Divetank Dive Shop

    Overcharges to Credit Card from Divetank.com

    This was probably an extra charge due to an estimate from Fedex or UPS, we then might have told you that the actual charge will be finalized once it ships. Drysuits can cost $40-$120 to ship 2 day or overnight depending on Zip Code and size of box or if its a neoprene or laminate suit. Richard...
  8. Divetank Dive Shop

    Overcharges to Credit Card from Divetank.com

    We will credit difference back to your card if this happens to anyone. We can charge on either border, depends if the suit is made in Canada or US, lots of times we have charged less and did not ask for the difference. Just email me richard@divetank.com if there is ever a issue like this. We can...
  9. Divetank Dive Shop

    Overcharges to Credit Card from Divetank.com

    Not sure what happened here, however we do estimate how much a 2 day charge will be, and then advise a customer if there is a difference plus or minus it will be charged extra. Depending if we ship from our warehouse in WA state or BC Province in Canada which is where all Bare Drysuits are made...
  10. Divetank Dive Shop

    Divetank Showroom Drysuit Clearance

    Scubaboard members, Divetank is offereing some smoking deals on our showroom drysuits. We also have an assorted selection of tropical suits at huge savings to you. Looking for a great deal on an APEX ATX 200 reg, we've got 5 that were slightly used by our tech instructors for a tv documentary...
  11. Divetank Dive Shop

    Fall Drysuit Showroom Clearance

    Divetank is clearing out all of its showroom models at extreme savings to you. We are making room for a new display after DEMA. Check out our clearance list for great deals on wetsuits / drysuits. Here are a few examples: Bare XCD2 Tech Drysuit Size 2xl Neo Neck, Latex Wrist, Soft Boot...
  12. Divetank Dive Shop

    Bare Velocity Summer Sale

    Hi all. Divetank is clearing out all remaining 2005 BARE Inventory. If you are looking for a great deal on a new suit (2005) give us a call. Here is a list of what we have VELOCITY STOCK Colour Size 2mm Shorty Black...
  13. Divetank Dive Shop

    Canadian On-Line Retailer

    Divetank doesn't carry the Sherwood line. We can get it if thats what a customer wants. Divetank is an authorized dealer to sell Apeks, Aqualung, Seaquest, DUI, Suunto, BARE, Salvo,Apollo, Beuchat, Underwater Kinetics... Hardly cheap or Bare bones stuff. I don't recall Aqualung having their...
  14. Divetank Dive Shop

    Drysuit Deal For You

    We are overstocked with drysuits. All are new and come with full warranty. Many have custom features and are priced to sell. Here is a list of some we have to offer: BARE XCD2 3XL SOFTBOOT NEO/NEO $935.42 BARE XCD2 TECH LS HARDBOOT (M) NEO / NEO POCKET(2) 981.05 BARE XCD2 PRO ML...
  15. Divetank Dive Shop

    (2/12/02) How Many dry suit divers are out there? what kind of dry suit do you own?

    Hello, fellow divers. I have received lots of emails regarding drysuits, style,models,quality.DUI is by far the leader dry technology and design even though we are the worlds largest BARE drysuit dealer.CF200 for the cold stuff and CLX450 for all conditions. Cheers Richard HallY Divetank Dive...
  16. Divetank Dive Shop

    Overstock Wetsuit Sale! WE NEED YOUR HELP!

    Thanks everyone for the replies. In response to the concerns over MAP Policy, these wetsuits are all clearance stock, meaning older models, or ones that have been sitting in the showroom that have been tried on but never bought, and all older wetsuits do not have a MAP policy. We have 3...
  17. Divetank Dive Shop

    Overstock Wetsuit Sale! WE NEED YOUR HELP!

    Thanks for the notes everyone! To answer the questions regarding pricing and policies, we have been in business since 1978, so we're not a "fly-by-night" operation and stand behind our satisfaction and fit guarantees and all our other policies relating to exchanges. We're a fully...
  18. Divetank Dive Shop

    Overstock Wetsuit Sale! WE NEED YOUR HELP!

    Glad I could be of service ;) Hope you enjoy the new wetsuit!
  19. Divetank Dive Shop

    Overstock Wetsuit Sale! WE NEED YOUR HELP!

    Thanks for the awesome reply! We do double and triple check all measurements before shipping so you'll be getting something you'll be happy with. And if we don't get it right the first time, we'll pay the shipping to send you a new suit!
  20. Divetank Dive Shop

    Overstock Wetsuit Sale! WE NEED YOUR HELP!

    Hi to both of you! I have a 7/6 Velocity in 3XL, but nothing in the 5/4 Velocity. I'll check our other warehouse to be safe and if I find something I'll let you both know.
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