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Dear @PK1, Yes, the trip on Tillis is planned to depart as scheduled. For more information you can contact us at booking@liveaboard.com, do not forget to mention your booking reference. Have a wonderful day. Kind regards, The LiveAboard.com team.

Thank you very much all! I'll be back on Scubaboard on a personal account in due course. All the best in the meantime, Kathryn

Thank you Alberto, I appreciate that and I'm glad I could be of some assistance to you. As I mentioned in my message to you - and so others are also aware - I will shortly be leaving LiveAboard.com to start a new position elsewhere. I am expecting Scubaboard will be checked in future by my...

Hello, In answer to your queries: 1. We've published negative and low scoring reviews. You can see a selection of them on Pg7 of this thread. 2. We publish uncensored reviews, including negative ones. Please see below. 3. Alberto's review has been published, which you can see above and...

Hello, I have received a response from the review team who have confirmed they've checked your files and this is the text they received, which matches the published review at the link below: Review Title : Excellent experience Best 3 Things : The Tillis is staffed by an all-Egyptian crew, who...

Hello Alberto, Your review is now live on the JP Marine page. Here is a screen shot of part of your review and you can find the full review at the link below: JP Marine I have requested that the review also be published on the Orion page. Many thanks for your patience. I appreciate this...

Hello J, In response to this post: - Yes, the review policy has been audited and updated. Changes to the wording have been made as a result of this. I've also passed on your concern about safety related aspects for reviews and the suggestion to include a review section for safety...

Hi again J, I'm just going through your posts again to see where I can provide more information. In response to this post: 1. Yes it is possible to check the overall scores of reviews and if you look back to Pg7 of this thread you'll see a selection of reviews, some of which scored below 5 and...

Hi J, Just to confirm I have passed your questions on to the management and review team, who will be in touch if they have information to provide. In terms of the review policy location, I have checked and can confirm this is sent out within the review request email so that customers have it...

Hi all, I see there have been a number of comments in the last month and you have been waiting for a response to the questions raised. I have been out of the office for a month and so I have only just seen these posts. I am passing your queries on now to the management team and will be in...

Hello Alberto, I'm following up as per my other private message just now. I am very sorry to hear you have not yet received confirmation your review is live. I have been out of the office for a month and I am chasing this right now with the team that is posting your review. As soon as I have...

Dear Tridacna, We are very sorry to hear that you feel this way. We completely understand your concern and can 100% assure you that our review process is in no way a scam. We have no deliberate bias when posting reviews from guests who have used our website to book a liveaboard and want to...

Yes, absolutely Alberto re publishing your review. I am raising that complaint now and I am finding out why your review hasn't yet been published. I'm sincerely sorry for this ongoing problem and I will be in touch as soon as I have a response. My apologies, Kathryn

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