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4 dives on a brand new mares puck 3 and battery light flashing, backlight doesn't work, and now it is frozen in pc mode.

Mares puck 3 frozen in pc mode. See photo below. Also...not going to lie I've had issues with this computer since it arrived. 4 dives and battery light flashes, backlight doesn't work, and now it is frozen in of mode.

If there are others out there like me, you are having an incredibly hard time trying to decipher between all the diving apps/softwares/accessories and so forth. I've come across so many different options and frankly, I really wish someone could just tell me which is the best to use based on...