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  1. lynnpartridge

    Belize Dive Haven?

    What Pete and Lizzi say! As long as Dennis and Roxanne are running the show, we have every confidence that everything will be looked after and we will all have a blast! We can hardly wait for Surge Belize 2021!
  2. lynnpartridge

    ScubaBoard Invasion Central 2021 Belize

    Bruce and I plan on joining in. We love the Surges,so much fun with great friends. Dennis and Roxanne do a fabulous job. We are excited about this destination.
  3. lynnpartridge

    Shearwater V65 Update

    V63 is the final firmware version for the Predator. There is no available code space for further updates.
  4. lynnpartridge

    Impact of the US Shutdown

    FCC is not involved in the voluntary recall. We are waiting on approval to start replacing yellow transmitters from CPSC (Consumer Protection). They are still affected by the US gov't shutdown.
  5. lynnpartridge

    Cabo Pulmo/La Paz

    Bruce and I just spent a great week diving with Cabo Pulmo Watersports. We thoroughly enjoyed the diving and overall experience of this eco village. The boat captain and dive guides were outstanding and enthusiastic about their environment. We loved the schooling jacks and were surprised to...
  6. lynnpartridge

    The Shearwater Teric Announced

    If you are not getting the expected battery life on your Teric, please contact us at info@shearwater.com. One of our engineers will work with you to resolve this issue.
  7. lynnpartridge

    Shearwater Cloud synchronisation

    Duplicate post
  8. lynnpartridge

    Shearwater Cloud synchronisation

    Hello European, Why not drop us a line at info@shearwater.com and we will get our developers to help you out with this.
  9. lynnpartridge

    Perdix (Last deco STOP)

    In the OC Rec mode, there are a number of safety stop settings that can be chosen. You can keep them turned off and do your own safety stop as you see fit. You can choose 3, 4, or 5 minutes or you can choose adapt. If adapt is selected, then the computer will assign the best safety stop time...
  10. lynnpartridge

    Gear check and advice - wall of text haha

    Hello AGNZ If you want to take a look at our Perdix before you make your decision, I can put you in touch with our Asia Pac rep, Paul Trainor. Paul happens to live in Wellington. I am sure he would be happy to give you a demo. Drop me a line at our info@shearwater.com address and I will...
  11. lynnpartridge

    Cleaning battery compartment in my Petrel.

    We recommend service at our US service center. Please send an email to our info@shearwater.com email address and we will put you in touch with the service center.
  12. lynnpartridge

    Petrel1 - not identifying better gas

    Hi Bob, sounds great! We'll keep an eye out for your email.
  13. lynnpartridge

    Petrel1 - not identifying better gas

    Hi Bob, could you send us an email to info@shearwater.com with your logs? We'll get you in touch with one of our engineers and have this figured out.
  14. lynnpartridge

    Windows 10 Update

    Petrel 2 uses Smart Ready bluetooth as opposed to BLE so this update should not have caused problems downloading logs or updating firmware on Petrel 2 units. GPS is not a feature we have considered adding. It might be something we consider if we get enough requests for it.
  15. lynnpartridge

    Windows 10 Update

    Back in April, Windows 10 released an update called the Creator’s Update which focused on Bluetooth Low Energy (BLE). BLE is the protocol that the Perdix and Perdix AI use to communicate with Shearwater Desktop. Ever since the update, numerous BLE issues have been reported and subsequently...
  16. lynnpartridge

    Perdix unable to connect via bluetooth

    Windows 10 Update Back in April, Windows 10 released an update called the Creator’s Update which focused on Bluetooth Low Energy (BLE). BLE is the protocol that the Perdix and Perdix AI use to communicate with Shearwater Desktop. Ever since the update, numerous BLE issues have been reported...
  17. lynnpartridge

    Shearwater for a newbie ?

    For any of our European customers that don't know, Shearwater has had a service center in the UK since we started selling into Europe. Narked at 90 embraces our mandate for a 5 day repair turnaround time so customers often receive their units back within the week. Lynn Partridge
  18. lynnpartridge

    Closed: sold

    Quite the opposite. We can track the serial number to the original purchasing dealer dating back to 2006. Not all dealers track their sales though. The more sophisticated online sellers do, but not the smaller ones. Just recently, we were able to recover a stolen NERD and return it to the...
  19. lynnpartridge

    Closed: sold

    Yes most dealers keep records of the serial numbers and let us know when fraudulent activity has occurred. It can take a couple of months before they know they've been scammed though. By then the units have been resold on ebay or other method.
  20. lynnpartridge

    Closed: sold

    Several Shearwater dealers have reported an increase in fraudulent credit card activity resulting in the loss of several units. Shearwater cautions anyone considering purchasing new in the box, heavily discounted units, from an unknown source that they may be purchasing stolen property. Lynn...
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