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  1. KATESCUBAPRO

    Parts for Life card

    Hi Phork, If not for some reason, then you will need to supply the authorized SCUBAPRO dealer that is servicing the equipment Proof of Purchase, and service records dating back to 2011 before we can verify that the equipment in question is within the Parts for Life Program. Happy Diving...
  2. KATESCUBAPRO

    Classic Stabilizing Jacket - size and buoyancy question

    Hi, The manual is the accurate source- we will have the website error corrected. At 57kg in most waters you should have no problem in an XS. The size charts are a guide only. Happy Diving! kateSCUBAPRO
  3. KATESCUBAPRO

    Trying the Scubapro road

    Dear Officer737, Critics aside, welcome aboard the good ship SCUBAPRO! Nice choices on gear, I'm sure you and your wife will enjoy many comfortable, high performance dives. Happy Diving! kateSCUBAPRO
  4. KATESCUBAPRO

    Customer service contact.

    Hi Folks, Gabe is on vacation. For faster service, please send me a PM with your email address and your concern- I will direct your message to the appropriate staff. Happy Diving! kateSCUBAPRO
  5. KATESCUBAPRO

    Free Parts for Life

    Please send myself or scubaproharry a PM and we will get you sorted out. Happy Diving! kateSCUBAPRO
  6. KATESCUBAPRO

    Scubapro Seawing Gorilla fins disintegrating, the improved version :(

    SCUBAPRO will replace your fins at no cost to you, as we always have with any warrantied fin. Please bring them back to your local dealer, or send me a PM. Happy Diving! kateSCUBAPRO
  7. KATESCUBAPRO

    XTek Sidemount

    Dear OreoCookie, Thank you for choosing SCUBAPRO. The harness and wings come separately. There are no tank bands or clips included. Hope this helps! Happy Diving, kateSCUBAPRO
  8. KATESCUBAPRO

    Frameless vs. Frameless 2

    Dear BurhanMuntasser, The difference is primarily the strap and its attachment, although it appears the lens is a slightly different shape as well. Please see pictures below. Frameless2 : Frameless: Unfortunately, we do not carry this item in the USA, so that is about all I can tell you...
  9. KATESCUBAPRO

    Scuba Aladin 2G dive computer

    Dear TiogaTerry, Thank you for choosing SCUBAPRO. The short answer is no, you do not need to. If hypothetically there was necessary computer software upgrade, we would contact you. The upgrades you may see on our website for Galileo for example, pertain to adding optional features such as...
  10. KATESCUBAPRO

    Seawing Nova Gorillas

    Hey Folks, Just a reminder, our warranties apply to first-owners only. Happy Diving, kateSCUBAPRO
  11. KATESCUBAPRO

    Chromis vs. Meridian

    Hi GregSaiz, Both Chromis and Meridian do. The manuals are up on scubapro.com if you want to find out more. Happy Diving, kateSCUBAPRO
  12. KATESCUBAPRO

    Sol Firmware 1.7, can Trimix be "added back"

    Hi GuyHarrisonPhoto, Yes you can. But please note- once Trimix (5.1) is installed, only go to 1.7, never back to 1.6. You could hypothetically go between 1.7 and 5.1 and back to 1.7 as many times as you want. I hope this helps. Happy Diving, kateSCUBAPRO
  13. KATESCUBAPRO

    Easy-Don Dry Gloves

    Hi MSltr, Yes, Easy-Don dry gloves are a 2014 USA product, and will be in-stock at SCUBAPRO in a week or so. Our website is still being updated. Thanks for your patience. Happy Diving, kateSCUBAPRO
  14. KATESCUBAPRO

    Scubapro Evertec sizing chart

    Dear Tecrec, The measurements are the size of the suit- so yes, your measurements should accommodate bulky undergarments if you intend to wear them. If possible, the best scenario is always to try-on, but we recommend if you are between sizes to go up to the larger size. Also, dvankirk is...
  15. KATESCUBAPRO

    Mk11 change over from Yoke to Din

    Dear LowDrag, Thank you for choosing SCUBAPRO. We recommend you have this done at an Authorized Dealer, and like the other folks have said it will probably save you time and money as well. Happy Diving! kateSCUBAPRO
  16. KATESCUBAPRO

    Cleaning ScubaPro BCD

    Dear MB2013, Thank you for choosing SCUBAPRO. We recommend cleaning after each and every dive, it definitely helps extend the life of your gear, and helps prevent issues like mineral buildup or sand in the valves. However, it's a recommendation, not a rule. If you don't have a chance between...
  17. KATESCUBAPRO

    Chromis vs. Meridian

    Hi Zf2nt, The Meridian and Chromis are very similar in functionality, it's true. We saw a need in the market for a sportier, less expensive dive computer / watch with many of the same core SCUBAPRO features as the luxury Meridian dive computer / watch, and thus Chromis was born. However there...
  18. KATESCUBAPRO

    Kudos to Scubapro

    Dear Steve, Thanks for the kind words. We really do aim to give excellent service, and we are so glad to hear you were well taken care of. Happy Diving, Kate SCUBAPRO
  19. KATESCUBAPRO

    Buying a used BC and reg warranty?

    Hi Mcdeedives, If you are buying used equipment (meaning you are not the original owner) there is no warranty on it, no matter the age. If the equipment is brand new in the shop and you are the original purchaser then, the items would be covered under the SCUBAPRO warranty. Happy Diving...
  20. KATESCUBAPRO

    Galileo Sol, Service mode - Error 6

    Hi Michelle, Thank you for choosing SCUBAPRO. It sounds like a pressure sensor failure. Please send it in for evaluation. Happy Diving! KateSCUBAPRO
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