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Sorry for the trouble. Your local hardware store should be able to supply. Make sure they are stainless. If not, let me know and we can scrounge some up or order from factory. Joe@intova.net

Sorry to hear of your trouble. It would help to know if you have the Sport HD or Sport HD II. Does it have a Dive Mode? On both models there is a reset pin right next to the memory card. You cannot push this underwater but can at surface. Just like phones and computers lock up sometimes...

We have built in electric red filter, external filter and light options. Most customer prefer the ease of using filters rather than manually setting white balance. Commonly, electronic filter for 20-50 feet. In deeper or darker water, external filter. Iflighis used, no fter.

Aloha everyone, Just wanted to share a really good sale we have going on. All of our discontinued lights are 50% off! http://bit.ly/1gFmt26

Aloha everyone, Just wanted to share a really good sale we have going on. All of our discontinued lights are 50% off! Web Specials Archives - Intova

Sorry for your trouble. The electronic filter can be turned on and off. Unfortunately, you have downloaded firware for a different camera into yours so the first thing we need to do is correct that. In order to help, can you contact us directly? You can email me joe@intova.net or call us at 808...

Sorry for any confusion. It is compatible.

Latest firmware version is: Firmware update version V1.150422: https://www.hightail.com/download/bXBZek9wTlE3bUNybHNUQw Instructions to install: https://www.intova.net/cms/wp-content/uploads/2010/06/EDGE-X-firmware-update-instructions.pdf

You should get 1.75 hours on one battery. We can change battery under warranty if you are not getting full run time.

2 problems here. The electronic red filter serves the same purpose as an external red filter-add warm colors back in that get washed out in water. In shallower water you do not use this function as there is already enough light so you will get too much red back in. 30 feet is right on the edge...

Hi Napallasi, Very interesting point and I would love to hear more feedback from readers. We did some focus group studies on lens options and the feedback was that size and form factor were crucial. Our concern with a flip open system like you attached was that it was bulky, made it easy to...

Sorry, we are working on live broadcast applications but they are not ready yet. The current apps are for android or iPhone specifically.

We have Orings. Just email Shallyn@intova.net and she will take care of supply.

Configuring the camera to the above 2 settings will not improve low light performance because they are essentially cancelling out each other. Best to set ISO to AUTO and EV to “0” and use the lights to compensate for low light conditions. Check out our new AVL-Action Video Light for...

Edge X has a built in electronic red filter that is great for lighter clearer water. For deeper darker water, we do have an external, wet slip on red filter. We also have a magenta filter for fresh/green water and ND filter for bright sunny days

It is not so hard. The icon in the trop right of screen shows a movie camera or a still camera to show mode. Camera will default to video mode. Press mode button once for camera, once more for playback, once more you will be back to video. Each push will cycle to next option of those 3. If you...

I just sent a reply but not sure it went through. Sorry if it doubles up!!! This is not a common problem but we did see from another user and were able to correct with a firmware patch. If you can send me your email we can forward patch to you. Sorry for the trouble!!! Please send me your...

Hi Mike, All Action Cams have very wide angle lenses which cause edge distortion or "fishbowl" effect. This is not so noticeable underwater but can be very obvious above. Our correction system helps straighten out the edges for a more natural view.

Hi Mike, thanks for asking!! We have some really exciting new products coming in 2015. 4K is one of them but not in February. February will be ConneX. This camera allows a waterproof connection and up to 300 feet of wire that will provide video out (VGA or HD) and power in. There will be...

Unfortunately no can do. Wi Fi is one directional so it can receive or receive but not both at the same time.