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The SeaLife strobe, SL961, is universal and works with other cameras. As for the Sea & Sea ys17, I would suggest contacting them for its compatibility with a SeaLife camera.

How deep were you? Also, while in Sea mode, do you have the camera's internal flash on? We recommend that you keep the camera’s built-in flash to OFF when in Sea mode. If you set the flash to Auto or ON , you will cancel the automatic color correction.

If you experience a "Card Error" or any other performance problems with your SD memory card, it will most likely be a problem with the memory card. Check the following: A) Make sure the SD card is completely seated and "clicks" into position when inserted into camera B) Make sure the card...

If using the Mini and External Flash accessory, the camera should be set to Ext Flash mode. Sea mode is for underwater pictures without external flash accessory. We have tested various sunshades on the market, but the results are not so good.

Great!!!

Kinetic - my apologies. I didn't see this until today, and it looks like you may have already used the camera by now. How did it go?

Good! :) Once a Moisture Muncher is taken out of its protective packaging it starts working right away. I would suggest that a Moisture Muncher be left in the camera (remove battery) to protect the electronics from moisture while it is in storage.

Make sure the Pre flash is set to 0 in the external flash, and the flash link cable is pushed in all the way into the flash head. Loosen the collate and push the up on the flash link then tighten the collate Yes, put one in the custom detent inside the housing. Do not put one in the flash...

NiMH batteries will discharge about 2 to 3% every day, so it is highly recommended to charge them the night prior to diving and load them into the flash the morning of your dive. That will ensure the batteries are fully charged. The batteries should not discharge any faster if they stay in the...

We do suggest replacing the camera housing O-ring every year just to be safe, but that does not mean o-rings older than one year will leak. In fact, we have performed 100’s of underwater tests with older o-rings without any problems. The most common cause for a flooded housing is not...

The ReefMaster Mini and ECOshot cameras are compatible with Windows operating system versions 98, 2000, ME, XP, and later, and MAC operating systems version 9.0 and higher. For Microsoft Vista users, the computer may take 4 to 5 minutes to recognize the card. Consider using a card reader...

It really doesn't matter, but if I had to choose, I'd say leave the o-ring in and do not latch the housing closed. Same option for flying. Leaving it open is fine.

Not that I am aware of. Might be a question for Inon.

There are really no tricks for getting the o-ring to stay in place. Push the o-ring into the grooves, hold it in place and shut the lid. Then press down on the lid without latching it to further push in the o-ring. Open the lid again to check that it's secure. Once it's secure, you're good...

Sorry everyone! I was at the Outdoor Retailer show in Salt Lake City with limited internet/email access. I'm going to double check with our service technician on this one and get back to you tomorrow. :)

The DC800 and ECOshot use the latest technology TFT LCD display, which can be hard to view on bright sunny days, but that is the case with every digital camera. We have tested a variety of hoods/sunshades but they are really not effective. We are continuing to explore new display technologies...

It is important to have the correct camera settings for land and underwater photography. We would be happy to evaluate some pictures and see what's going on. Please email a few sample pictures to service@sealife-cameras.com. Please make sure to send only original, unedited image files. The...

The flash deflector just snaps off. Snap on, snap off. :) I would suggest pulling from where it clips.

SeaLife recommends using SD or SDHC memory cards up to 4GB, which will take about 1500 large size, fine quality pictures or at least 30 minutes of continuous video. We recently tested 8GB and 16GB SDHC memory cards from popular brands like Sandisk, Kingston, PNY and Lexar without encountering...

We have researched the DC800 audio interference issue and confirm that there is a minor background sound that may be noticeable during video recording in a quiet environment. Our engineers have fine-tuned the camera’s audio quality to further minimize the interference. We don’t see...