Janie88
Contributor
I purchased trip insurance through IMG. While the coverage sounded excellent, I am now experiencing issues in trying to obtain reimbursement for expenses due to a trip delay. We had our flight canceled coming back from a recent dive trip and incurred hotel and meal costs for which I am now trying to be reimbursed. I am a bit frustrated with trying to find anyone who will discuss my claim, and I received an email that my meals will not be reimbursed.
So...does anyone have good experience with submitting a claim and being timely reimbursed? Good customer service?
I guess you really don't know how good your trip insurance is until you try to make a claim. Thank you
So...does anyone have good experience with submitting a claim and being timely reimbursed? Good customer service?
I guess you really don't know how good your trip insurance is until you try to make a claim. Thank you