Hi. This is Alberto, one of the owners of DAMAI .
I had today a phone conversation with Ben, the owner of Equator diving and Jose, one of the guests who has been sharing his difficulty here with all of you.
I believe that the matter is better understood now by all and it seems that all are moving forward towards the same goal and we will have all back with us in May 2023. thank you all
I am not a friend myself of interfering with guests’ views and opinions as we would obviously be bias and would not bring very objective perspectives into it. and I intend to go back to my silent mode, but before that I want to thank Equator diving for the trust they have had with us over the years,
(in case there was any doubt, a voucher had been offered since day one and sent to them, with a fee applied as previously explained), I am very sure that have tried their very best with total dedication to find the best solution for their guest and also I must thank the group who booked through them, (Jose, his wife and friend)i, because not only they have showed us they are understanding and expressed solidarity but they have also insisted in re-booking again DAMAI.
I also thank all previous guests who in these series of posts have shared their experiences with the community.
As for those who disprove of our actions and policies, we respect your views and obviously do not share them.
We do and will do all we need to protect our crew, their families and our guest, fortunately for us, the vast majority understand that this will be a team effort. we rather charge a fee and keep them than re-book for free and fire them, it is not that Indonesia offers them much unemployment protection.
Gracias a todos y a cuidarse mucho
Stay safe
i go back in silent mode