How Does Tipping Work?
We have a general tip pool here at CoCo View. You will find an envelope in your departure packet (additional envelopes are available in the main office) and can place your tip money in the collection box located in the main office. The pool consists of employees from the bar, kitchen, food serving, housekeeping, and maintenance staff. The two dive staff members that fill tanks are also included in this pool.
As for our dive staff, please tip your assigned Dive Master and Boat Captain directly at the end of the week. All of the dive staff is available on Fridays. If, however, you are unable to locate either your dive master or captain, please obtain an envelope from the main office and deposit the envelope in the lock-box. Be sure to write the names of your dive master and captain on the outside of the envelope and instructions as to how you want your tip distributed.
Tips generally run 10-15% of your hotel package price. However, please feel free to leave what you wish. Tipping is based on service. If you feel a particular member of our staff has been more than helpful and would like to designate a portion of the general tip to a certain worker, or leave a special acknowledgment to a certain worker, feel free to either hand them their tip personally, or mark the information on the outside of an envelope, place it in the collection box, and we will see that its honored.
For those of our guests who like to leave behind small items for the housekeeper, we ask that you place these items, on the pillow so that she can easily see that you intended to leave it to her and that it is not something accidentally left behind.