Salvo LED light reflector degrading..?

[steve626508]

Has anyone ever had the lamp reflector degrade inside there canister light..?

The canister light I own (see pictures) is a Salvo 12 watt LED.

Any suggestions would be appreciated, I was wondering if this was caused by an overheating issue or maybe a moisture issue..?

The glass is held in place with x2 o- rings there was signs of some moisture inside the unit, when it was stripped it is nearly 2 years old.

If anyone knows of a suitable replacement reflector, please let me know.

Thanks for any help.

Cheers, Steve

 

[SteveAD]

salvo has resurected as light monkey. corey and co will take care of you

 

[steve626508]

salvo has resurected as light monkey. corey and co will take care of you

Thank you for your help, I went to there website ADD HELIUM ONLINE STORE and sent them an email.

 

[h2oSkier]

Thank you for your help, I went to there website ADD HELIUM ONLINE STORE and sent them an email.

Add Helium is a dealer. The Light Monkey website and contact info is here: Home - Light Monkey Enterprises LLC

I'd give them a call directly. They're great guys and will take care of you.

 

[steve626508]

Thanks for the manufacturer link, I second that these guys are great.

I sent the manufacturers an email and a couple of days later I received a reply saying the fault is one they have not seen before and are sending a replacement reflector for me to the UK dealer (Deep Ideas) on there next order.

The 12 watt LED canister light is a great product and out performs many of the 10 watt HID lights I have used.

Thanks Corey at Light Monkey Enterprises LLC, for sorting the replacement out.

Cheers, Steve

 

[steve626508]

Thanks for the manufacturer link, I second that these guys are great.

I sent the manufacturers an email and a couple of days later I received a reply saying the fault is one they have not seen before and are sending a replacement reflector for me to the UK dealer (Deep Ideas) on there next order.

The 12 watt LED canister light is a great product and out performs many of the 10 watt HID lights I have used.

Thanks Corey at Light Monkey Enterprises LLC, for sorting the replacement out.

Cheers, Steve

I have received x2 replacement reflectors from Corey at Light Monkey FOC - The light is repaired. The customer service is outstanding, thank you.