Divin'Hoosier:Phil is human and he certainly isn't perfect. Mistakes do happen and occasionally a cascading series of "who'd-a-thought" mistakes like what happened in this instance. But in my experience he's always worked very hard to make me happy if issues arise. In this instance it certainly looks like Phil admitted his mistakes and has gone to extraordinary effort to make things right. Yes you got your tank late ... really late ... but assuming he straightens out the CC credit issue (which I have no doubt he will) ... you now have a FREE AL40. Not many businessmen out there would go to that extent to make a customer happy.
Divin'Hoosier: I agree. Phil Ellis is a very straight up guy who always, in our experience, goes the extra mile. We have enjoyed working with Phil and his crew for several years. We have never had a customer complaint regarding Dive Sports. Of course, we all make mistakes, the difference is what you do once you have realized your error.