ScubaSteve
Wow.....what a DB
In my opinion, this should amount to nothing more than an inconvenience. They did not necessarily do anything wrong because if they had to call in about every single piece of equipment that they did not recognize, their costs to you, the diver, would skyrocket. I see this as being no different than a NEWB logging in with a dive op for a diver. The owness is partly on the diver to say "HEY I am a new diver....act accordingly please!"......Again, they as a business cannot validate every piece of equipment....no different than every dive OP cannot call in or log in and check every diver number before the boat leaves.
Deal nicely with them and do not yet write them off. Tell them you are displeased but listen to them and operate next time with offering information up front or at least allowing them the time to correct it before blowing up. They offered freely (once questioned) to call Mares and check so I see that they were not trying to screw you.
Just my thoughts.
Deal nicely with them and do not yet write them off. Tell them you are displeased but listen to them and operate next time with offering information up front or at least allowing them the time to correct it before blowing up. They offered freely (once questioned) to call Mares and check so I see that they were not trying to screw you.
Just my thoughts.