I have some thoughts on Southwest that are important to understand and might be lost in the big thread.
In the last few months I know of multiple incidents for their aircraft in Cozumel, that justify the withdrawal from that market. A few months ago, my wife and I boarded SW in the afternoon. After leaving the gate and running up, we had to return because of some warning light. After a bunch of tries to fix it, the crew gave up and sent us back to the boarding area. From there it was a mess until they let us out at about 9PM. Let us know another flight would get us out in the morning. So, not only did that create a bunch of upset people but they had to provide over night lodging and meals, and big travel vouchers., They had to send down another aircraft the next day and figure out how to fix the broken bird remotely. Big money costs to SW.
Then last week one of my US employees went through the exact same thing.
Part of the reason is that almost all of their aircraft are long in the tooth 737-700s. And with just one flight a day such events are extremely costly. SW has had a long order in with Boeing for newer aircraft that has not been fulfilled, with no expectations in the near future. As much as it disappoints me, I have come to the conclusion that SW has made prudent business decision in dropping CZM flights.
David Dillehay
In the last few months I know of multiple incidents for their aircraft in Cozumel, that justify the withdrawal from that market. A few months ago, my wife and I boarded SW in the afternoon. After leaving the gate and running up, we had to return because of some warning light. After a bunch of tries to fix it, the crew gave up and sent us back to the boarding area. From there it was a mess until they let us out at about 9PM. Let us know another flight would get us out in the morning. So, not only did that create a bunch of upset people but they had to provide over night lodging and meals, and big travel vouchers., They had to send down another aircraft the next day and figure out how to fix the broken bird remotely. Big money costs to SW.
Then last week one of my US employees went through the exact same thing.
Part of the reason is that almost all of their aircraft are long in the tooth 737-700s. And with just one flight a day such events are extremely costly. SW has had a long order in with Boeing for newer aircraft that has not been fulfilled, with no expectations in the near future. As much as it disappoints me, I have come to the conclusion that SW has made prudent business decision in dropping CZM flights.
David Dillehay