I emailed this question to info@hendersonusa.com but have not received a reply:
Can you help me here?
Hi,
I recently purchased a Henderson Polyolefin Jumpsuit for a one week dive trip to Cozumel.
From the first dive of the trip the seams in the left wrist and crotch area began coming apart and got worse over time.
The suit was purchased in October 2014 so should be under your warranty, but I don't want another Polyolefin suit as a replacement.
What are my warranty options?
Would it be possible to get credit for this suit towards purchase of a Henderson 3mm Thermoprene wetsuit?
Can you help me here?
Hi,
I recently purchased a Henderson Polyolefin Jumpsuit for a one week dive trip to Cozumel.
From the first dive of the trip the seams in the left wrist and crotch area began coming apart and got worse over time.
The suit was purchased in October 2014 so should be under your warranty, but I don't want another Polyolefin suit as a replacement.
What are my warranty options?
Would it be possible to get credit for this suit towards purchase of a Henderson 3mm Thermoprene wetsuit?